DR. DEBRA HOLLAND
It's all about the power of love...

 

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Publications Available for Online Purchase

Overcoming Shame

 

In Dr. Debra's new 10 minute e-book, “Overcoming Shame”, she explores the role of shame in our lives, different types of shame, how to identify it, and how to overcome it.

 

Read an excerpt of "Overcoming Shame"

Click here to order

 

58 Tips for Getting What You Want from a Difficult Conversation

 

Whether in a relationship or at work, when an emotional crisis or a problem situation flares up between two people, it's often difficult to know how to approach each other in a way that results in an ideal outcome.

 

In Dr. Debra's booklet, 58 Tips for Getting What You Want from a Difficult Conversation, she takes you step-by-step through preparing for the situation, setting up the conversation, handling the conversation in a calm, productive manner, what to do if the discussion becomes heated, and how to successfully resolve the problem.

 

The booklet form allows you to keep the information handy in a purse, briefcase, or desk drawer for easy access for those unexpected times when you need to review the material. The 8 1/2 by 3 1/2 size fits perfectly into a standard envelope for mailing copies to your friends or customers.

Reading Dr. Debra's booklet will help you:

bullet

Feel more prepared for the difficult confrontation with your friend, family member, co-worker,
or boss. You will know exactly what to say and do.

bullet

Feel more confident about approaching the difficult person. When you know how you will handle the situation--what you will say and do--you will have more self-assurance and less fear. In addition to making you feel better, this will make the other person respect you more.

bullet

Be able to prevent or minimize a negative response from the difficult person.

bullet

Be more likely to obtain a successful conclusion to your difficult conversation.

 

Three tips excerpted from Dr. Debra's booklet:

#7. Anticipate the other person's reaction. Think of the first thing they might say in their own defense. If you know what they might say or do, you can prepare a response.

 

#17. State any concerns you have about the conversation. This alerts them to watch for certain behaviors. For example: "I'm afraid you're going to criticize my feelings instead of trying to understand them."

 

#35. Show your willingness to leave the conversation if it becomes heated. Don't get caught up in an argument. You have the power to keep the discussion from spiraling out of control.

 

Order publications by Dr. Debra Holland online:

 

“58 Tips for Getting What You Want from a Difficult Conversation”

Downloadable version

FREE with subscription to Dr. Debra's Newsletter

Click here to subscribe

 
   

“58 Tips for Getting What You Want from a Difficult Conversation

Hardcopy version

sent via US Mail

$3.00 each

includes tax, shipping, and handling

 
   

“Overcoming Shame”

Downloadable Adobe .pdf version

 requires free Adobe Reader for viewing

$5.99 each

includes tax

   

 

 

 

***If you would prefer to pay by check or money order,

     please click here to download an order form.

 

 

 

 

 

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"I found the information in Dr. Debra's booklet both interesting and informative. I successfully used the tips with my employees and gave copies of the booklet to all my staff, as well as all the members of my Coast Guard auxiliary division."

~Don Napolitano,
Vice President of Micon Construction, and Captain,
United States Coast Guard Auxiliary

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